Welcome to Learnhouz, an online platform connecting students with tutors for academic tutorial videos. Your privacy is important to us. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website [www.learnhouz.com] (the "Site" or the “App”) and use our services.
The policy relates to the Learnhouz platform and all user data collected and managed through the platform to deliver Learnhouz Services. If you use Learnhouz Services (a “User”) this policy applies to you and you are bound by it. If you disagree you must stop using Learnhouz Services and close your account.
Learnhouz is committed to protecting the privacy and security of our users' personal information. We adhere to strict guidelines to ensure that your data is handled responsibly and in accordance with applicable laws and regulations.
We collect and process data from users during account creation, video uploads, payments, and interactions on the platform. This data includes but is not limited to names, email addresses, payment information, and course content. All data is stored securely on our servers and is only accessed by authorized personnel for the purpose of platform functionality and user support.
We collect personal information when you register an account, upload content, make purchases, communicate with us, or otherwise interact with our services. This may include:
We may also collect technical data, such as your IP address, browser type, device information, and usage data, to improve our Services and ensure security.
We process your personal information for purposes including, but not limited to:
We may share your information with:
a. We collect PII such as names and email addresses to create and manage user accounts, facilitate communication, and personalize user experiences on Learnhouz.
b. We do not sell or share PII with third parties for marketing purposes without explicit consent.
c. We implement appropriate technical and organizational measures to protect your PII against unauthorized or unlawful processing and against accidental loss, destruction, or damage.
a. Tutors on Learnhouz may upload academic tutorial videos and associated course materials. While we strive to ensure the accuracy and quality of content, we are not responsible for the authenticity or reliability of course information provided by tutors.
b. When you upload tutorial videos or other course materials, you grant Learnhouz a non-exclusive, worldwide, royalty-free, sublicensable, and transferable license to use, reproduce, modify, adapt, publish, translate, create derivative works from, distribute, perform, and display your content in connection with the Services.
c. We use your course information to provide our Services, promote your content, and improve the overall user experience on our platform.
a. We may engage third-party processors and service providers to help us deliver our Services, such as payment processors, cloud storage providers, and analytics services.
b. We require these third parties to protect your personal information in accordance with applicable data protection laws and regulations.
a. We collect technical data, such as your IP address, browser type, device information, and usage data, to analyze and improve our Services, ensure security, and maintain the stability of our platform.
b. We may use cookies and similar technologies to enhance your user experience and gather aggregated data for analytical purposes.
a. By using our Services, you consent to our collection, processing, and storage of your personal information as described in this Privacy Policy.
b. You have the right to withdraw your consent, request access to, or deletion of, your personal information at any time. You may also update your personal information through your account settings.
a. We retain your personal information for as long as necessary to provide our Services, comply with legal and regulatory obligations, and protect the security and integrity of our platform.
b. We will delete or anonymize your personal information upon request or when it is no longer needed for the purposes for which it was collected.
a. Learnhouz employs industry-standard security measures to safeguard user data against unauthorized access, disclosure, or alteration and against accidental loss, destruction, or damage. However, no method of transmission over the internet or electronic storage is 100% secure.
b. We may disclose your personal information to third parties when required by law, in response to legal requests, or when necessary to protect your rights or the security and integrity of our Services.
c. In the event of a data breach, affected users will be notified promptly in accordance with applicable laws and regulations.
Learnhouz has designated Data Protection Officers responsible for overseeing compliance with data protection laws and regulations. Users can contact our Data Protection Officers with any questions or concerns regarding their privacy rights.
a. Users have the right to request access to their personal data held by Learnhouz and to request corrections or deletions of inaccuracies.
b. We will provide this information in a timely manner and make reasonable efforts to address any concerns or inaccuracies.
c. We will respond to access requests within a reasonable timeframe and in accordance with applicable laws.
a. Users have the right to object to certain processing activities, such as direct marketing or profiling, based on legitimate interests or particular situations.
b. We will cease processing your personal information for the objected purpose unless we have compelling legitimate grounds for the processing or the processing is necessary for the establishment, exercise, or defense of legal claims.
a. Learnhouz may transfer user data to servers located in countries outside of their own jurisdiction. By using the platform, users consent to the transfer of their data to these international locations, subject to appropriate safeguards.
b. We ensure that appropriate safeguards are in place to protect your personal information during international transmissions, including but not limited to:
• Relying on the service provider's Binding Corporate Rules or other legally valid data transfer mechanisms.
a. This privacy policy is subject to periodic review and may be updated or modified to reflect changes in our data processing practices or regulatory requirements.
b. Users will be notified of any significant changes, and continued use of the platform constitutes acceptance of the updated policy.
c. Your continued use of our Services after the effective date of the revised Privacy Policy constitutes your acceptance of the changes.
a. If you have any questions, concerns, or requests regarding our data processing practices or this Privacy Policy, you can contact us by mail using support@learnhouz.com.
b. We will respond to your inquiries in a timely manner and take appropriate action to address your concerns.
By using Learnhouz, you acknowledge that you have read and agree to this Privacy Policy.